Articles

Adding Password to the Custom Field

Secured data like Cpanel password can be safely mentioned within the ticket by using a custom...
Billing Department

Billing department is responsible for all financial transactions in Dimofinf. If the customer has...
Customer Affairs Department

Customer affairs department is responsible for all staff related to the customer’s memberships...
Customer service department

Customer service department is the company image, so this department allows you, as a customer or...
General Introduction to Tickets and for What they are used

Tickets system is the one widely used by large companies to serve their customers. Its aim is to...
Sales Department

Sales department serves the new and current customers regarding inquiries about Dimofinf...